Shipping policy
Shipping Policy
Shipping
Elixir of Life currently delivers throughout South Africa.
Orders are processed Monday to Friday, excluding weekends and public holidays.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information (where available).
Processing Times
Orders are typically processed within 1–3 business days.
Please note that processing times may vary during busy periods, promotional events or public holidays.
Delivery Times
Estimated delivery times are:
- Major cities: 2–5 business days
- Regional areas: 3–7 business days
- Remote areas: Up to 10 business days
These are estimated delivery times and cannot be guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the size of your order.
Any free shipping promotions will be clearly displayed on our website.
Delivery Delays
While we work with trusted courier partners, delays may occasionally occur due to weather, courier issues or circumstances beyond our control.
If your order is significantly delayed, please contact us and we'll gladly assist.
Incorrect Delivery Information
Please ensure that your delivery address is correct before completing your order.
Elixir of Life cannot be held responsible for delays or additional costs resulting from incorrect delivery information provided by the customer.
Contact Us
If you have any questions about shipping, please contact us at: